Tüm Türkiye'ye 2000TL ve üzeri alışverişlerde KARGO ÜCRETSİZ!

Preliminary Information Form

 

  1. SELLER INFORMATION

Trade Name: Kade Decoration Design Limited Company (hereinafter referred to as "SELLER")

Address: Eğitim Mah Ahsen Çıkmazı Sok no 14 Dr 49 Kadıköy / Istanbul

Phone: 0546 573 37 35

Email Address: info@anehos.com

Mersis Number:

  1. BUYER INFORMATION

Name and Surname:

Address:

Telephone:

Email Address:


  1. SUBJECT

The purpose of this Preliminary Information Form is to inform the Buyer, in accordance with the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts published in the Official Gazette dated November 27, 2014, and numbered 29188, regarding the sale and delivery of the product(s) specified below with their characteristics and sales price.


  1. BASIC FEATURES OF THE PRODUCT SUBJECT TO THE AGREEMENT AND PAYMENT INFORMATION

This section describes the basic characteristics of the product(s) subject to this contract.

Product/Service Type: Paper flower/bouquet delivery

Order Number:

Product Name:

Quantity: 1

Selling Price (Including Taxes):

Payment method for the order: Credit Card or Debit Card

Delivery Method: Cargo or courier

Delivery costs amount: 0.00 TL


  1. DELIVERY TIME OF GOODS/SERVICES

The product is shipped or delivered by courier the next business day after the order is placed, according to the customer's preference. Shipping takes 2-3 business days, while courier delivery takes 1 business day.

Courier delivery is only available within Istanbul, to the following districts: Beşiktaş, Sarıyer, Kağıthane, Şişli, Beyoğlu, Eyüp, Bakırköy, Kadıköy, Üsküdar, Beykoz, and Ataşehir.

Shipping is available to all cities within Türkiye.

The preparation and delivery times for products made to order vary.

  1. DELIVERY OF GOODS/SERVICES

The goods/services will be delivered to the Buyer or the person/entity at the address indicated. If the Buyer requests delivery to someone other than themselves or to an address other than their own, delivery will be made accordingly. Delivery costs are the responsibility of the Buyer. However, if the Seller has stated on their website that they will cover delivery costs for purchases exceeding a certain amount or during certain campaigns, then the delivery cost will be covered by the Seller.

Delivery of the ordered goods/services is conditional upon the Buyer's online confirmation of this pre-information form and payment of the goods/services using the Buyer's preferred payment method. If, for any reason, payment of the goods/services is not made or is cancelled in the bank records, the Seller shall be deemed released from its obligation to deliver the goods/services.

  1. PAYMENT METHOD

Payments can be made using one of the following methods: credit card, EFT, or bank transfer.

  1. VALIDITY PERIOD

The prices listed and advertised on the site are the selling prices. Advertised prices and offers are valid until updated or changed. Prices advertised for a limited time remain valid until the end of the specified period. However, in cases of price discrepancies due to errors, or failure to update prices due to late notification from the supplier, the updated price communicated by the Seller to the customer will be considered valid. In case of errors, if more than the actual cost of the goods/services has been charged, the difference will be refunded. If the actual price of the goods/services differs from the advertised price, the Buyer will be informed of the actual price. Upon the customer's request, the sale will be completed at the actual price, or the sale will be canceled.

  1. RIGHT OF WITHDRAWAL

In distance contracts for the sale of goods, the buyer has the right to withdraw from the contract within fourteen days of receiving the goods, without incurring any legal or criminal liability and without giving any reason. In distance contracts for the provision of services, this period begins on the date the contract is signed. If the contract stipulates that the service will be performed before the fourteen-day period expires, the consumer may exercise the right of withdrawal until the date the performance begins. The costs arising from the exercise of the right of withdrawal shall be borne by the seller.

To exercise the right of withdrawal, the Buyer must notify the Seller within fourteen days via the fax, telephone, or email address provided above. The return procedures under the right of withdrawal are detailed in the Distance Sales Agreement. If this right is exercised, the original invoice for the goods/services delivered to the third party or the Buyer must be returned. The cost of the goods/services and delivery costs will be refunded to the Buyer within a maximum of 14 (fourteen) days following receipt of the withdrawal notification, and the Buyer is obligated to return the goods/services within 10 (ten) days. If the original invoice is not sent, the VAT and any other legal obligations cannot be refunded to the Buyer. The delivery cost of the goods/services returned under the right of withdrawal is borne by the Buyer.


  1. GOODS/SERVICES FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

Goods/services that are non-returnable due to their nature include perishable goods/services with an expiration date, single-use goods/services, and all types of software and programs that can be copied.

  1. a) Contracts for goods or services whose price varies depending on fluctuations in financial markets and is beyond the control of the seller or supplier.
  2. (b) Contracts relating to goods prepared according to the consumer's wishes or personal needs.
  3. c) Contracts for the delivery of perishable goods or goods that may expire.

c) Contracts relating to the delivery of goods whose protective elements such as packaging, tape, seal, or wrapping have been opened after delivery, and whose return is not suitable for health and hygiene reasons.

  1. d) Contracts relating to goods that, after delivery, are mixed with other products and are by their nature impossible to separate.
  2. e) Contracts relating to books, digital content, and computer consumables presented in a physical medium, if the protective elements such as packaging, tape, seal, or wrapping have been opened after delivery of the goods.
  3. f) Contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under a subscription agreement.
  4. g) Contracts relating to accommodation, goods transport, car rental, food and beverage supply, and leisure activities for entertainment or recreation, to be performed on a specific date or during a specific period.

(g) Contracts relating to services performed instantly in an electronic environment or intangible goods delivered instantly to the consumer.

  1. h) Contracts relating to services that have begun to be performed with the consumer's consent before the expiration of the withdrawal period.

  1. VALIDITY

Once this preliminary information form has been read and accepted by the Buyer electronically, the process of establishing the Distance Sales Agreement will begin.


  1. COMPETENT COURT

Consumers may submit their complaints and objections to the consumer dispute resolution committee or consumer court in the place where they purchased the goods or services or where they reside, within the monetary limits determined annually in December by the Turkish Ministry of Customs and Trade.

  1. FINAL PROVISIONS

If it is determined that the documents and information provided regarding the order are incomplete, forged, and/or incorrect, or if there is suspicion or confirmation that the order was placed in bad faith and/or for commercial and/or profit purposes, the seller reserves the right to suspend and/or cancel the order application at any time, provided that the Buyer is informed, in order to allow for the necessary investigations. In case of cancellation, the refund process for the payment may be carried out, again provided that the Buyer is notified.

  1. EXCEPTIONAL

The provisions of this preliminary information form, which provide legal protection to consumers under Law No. 6502 on Consumer Protection, shall only be valid and binding if the buyer is a consumer; if the buyer does not meet the definition of a consumer in Law No. 6502, the relevant provisions shall not be binding between the parties.

The Buyer acknowledges, undertakes, and declares that, in accordance with Article 48, paragraph 2 of Law No. 6502 and Articles 5, 6, and 7 of the Contract Regulations, they have read and are aware of the Preliminary Information and have provided the necessary confirmation electronically.